Thank you for your support of Manon the Moon Mystics, handmade vegan bath products with a colorful twist!
Manon the Moon Mystics is not responsible for items once they are shipped. You will be given a tracking number with every order, which will state the time and current location of your package including delivery. We are not responsible for lost packages. If this happens, we recommend you filing a complaint through USPS with the tracking number that was given to you.
Manon the Moon Mystics will not cancel an order.
Manon the Moon Mystics is not responsible for damaged, melted, or broken products in transit.
Certain products may melt in warmer temperatures, we will no longer issue refunds, store credits, returns, or exchanges.
We do not issue refunds or exchanges. Only store credit on a base by base situation.